Shipping policy

Shipping & Delivery Policy

Effective Date: 01/01/2026

Thank you for shopping with Three Brothers' Granary, LLC. We are committed to processing and delivering your products as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During sales, promotions, or holiday periods, processing times may be slightly longer.

Print-on-Demand Items (Apparel)

Our clothing items are printed to order by our print partner. Please allow an additional 3–7 business days for production before your order ships. Total estimated delivery for apparel: 8–15 business days from order date. You'll receive a tracking number once your order ships.

Shipping & Delivery Times

Estimated delivery times begin after your order has been processed.

Ships via USPS First Class or Priority Mail
Expedited USPS Shipping (if available): 1–3 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.
The only exception may be shipping our beeswax candles in extreme weather. We package orders carefully with temperature in mind. During extreme temperatures, we highly recommend selecting Priority Mail as your shipping option.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.

Shipping Locations

At this time, we currently only ship to the United States.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply before the order can be reshipped.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at threebrothersgranary@yahoo.com.

While we will work with the shipping carrier to help resolve the issue, once an order has been handed over to the carrier, delivery is subject to the carrier's handling and policies.